“Sincere Service and Customer First” is the motto that all employees in Shung Ye follows. To meet various customer needs, in additional to introducing good products, Shung Ye establishes a comprehensive sales and service network which consists nearly 80 outlets, combining sales, after service and parts supply in one, to provide customers most intensive and well-prepared full function service.
By keep investing advanced equipment and sending technicians to overseas makers for first-hand training, Shung Ye offer customers its professional and convenient services through its comprehensive network and skillful technicians. In addition, leaded by service masters from overseas makers, each year, technicians from Shung Ye organize an island-wide on-site repair and service consulting campaign. By understanding customer’s needs and collecting opinions from customers through such campaign, Shung Ye ensures products it introduced and their specification meet the specific needs of customers in Taiwan. In terms of parts supply, Shung Ye’s real-time parts supply system, modernized parts warehouse, and its designated parts delivery trucks guarantee high customer satisfaction as service and repair work can be completed in a very prompt time.
“Rooted in Taiwan, Stride to the World”
Participating the economic growth in Taiwan, Shung Ye Group will continue to march ahead.